In South Carolina and throughout the country, the pandemic forced public agencies to rethink their approach to hybrid work. As the leading Cloud Communications Service Provider (CCSP), º£½ÇÂÒÂ× enables state and local governments to fully realize the benefits of work from anywhere.

Our newly awarded for VOIP, Contact Center and IVR services (#4400030155) will deliver modern integrated and secure communication services to the residents of South Carolina. Under the terms of VOIP, Contact Center & IVR contract, º£½ÇÂÒÂ× will:

• Connect remote workers with unified communications for maximum productivity
• Transform hybrid workforce with IT support, networks and devices
• Enable omnichannel support with AI-powered, integrated cloud contact center solutions
• Simplify operations and gain deeper insights with analytics

Adoption and change management is a critical component of any successful cloud communications migration. Our people-centric approach reduces implementation risk to ensure positive business outcomes. More importantly, we help transform how employees think about collaboration and accelerate the value it provides to their day-to-day job functions.