Boston, MA — February 17, 2026 — ��������, the leading AI-powered technology solutions provider, today announced it has been named U.S. Partner of the Year as part of the 2025 Five9 Global Partner Awards. �������� has been named U.S Partner of the Year three times in the past four years. The annual awards recognize top-performing partners who are redefining intelligent customer experience (CX) through innovation, execution, and measurable business outcomes.

The Five9 Partner Program continues to play a pivotal role in ��������’s growth, with partner-influenced business accounting for more than 80 percent of total new bookings over the past year. Five9’s expansive global partner ecosystem now includes more than 1,400 partners, comprising leading advisors, managed service providers, CX-focused strategic consultants, systems integrators, and complementary technology leaders. By focusing on the industry’s most effective routes to market and enabling partners to scale their practices, Five9 and its partners are accelerating CX innovation and customer success worldwide.

In 2025, Five9 integrated its Five9 Intelligent CX Platform with ��������’s proprietary Experience Management Platform (EMP) to deliver greater automation, intelligence, and orchestration across the contact center and broader digital experience. Together, the platforms enable organizations to move beyond siloed point solutions and adopt a more proactive, AI-enabled CX operating model.

�������� has also been an active participant in Five9’s Early Partner Engagement (EPE) program, collaborating closely on roadmap initiatives and next-generation capabilities. Through this early engagement, �������� co-develops services aligned to evolving customer needs and real-world deployment requirements—accelerating time to value and ensuring long-term success.

“Our partnership with Five9 is grounded in trust, innovation, and a shared commitment to delivering measurable customer outcomes,” said Alvaro Riera, Vice President of Offerings for Intelligent Workplace at ��������. “By combining Five9’s Intelligent CX Platform with ��������’s integration expertise and operational discipline, we help organizations modernize their contact centers and transform customer engagement at scale. We’re honored to be named Five9 U.S. Partner of the Year for the third time in four years.”

Winning Five9 U.S. Partner of the Year reinforces ��������’s leadership in digital experience by highlighting its ability to seamlessly connect CX, unified communications, networking, and managed services into a single, unified experience.

This recognition further validates ��������’s role as a trusted partner for organizations modernizing how people work, communicate, and engage—while delivering secure, high-performance, and user-centric experiences.

��To learn more about the 2025 Five9 Global Partner Award winners, visit: https://www.five9.com/partners/awards/global-partner-awards.

 

Media Contact:
Kayla Catron
Marketing Communications Manager