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Top Technology Trends for 2025

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Strategic Outcomes: Navigating the New AWS Reality

Strategic Outcomes: Navigating the New AWS Reality The last 90 days have signaled a definitive shift in the market: we have moved past the “experimental” phase of generative AI and entered the era of Agentic Operational Maturity. For executive leadership, the priority has shifted from purely technical capabilities to governance, scale, and clear ROI. Based […]

04.02.2026

From Stabilize to Strategize: A New Operating Model for Cloud, Communications, and AI

Cloud promised simplicity, yet most enterprises now manage a sprawling mix of services, vendors, billing models, and compliance obligations that slow the business down. Teams juggle AWS, Azure, and on-premises estates with distinct consoles and skills, creating unpredictable costs, security gaps, and constant firefighting. This isn’t a failure of cloud; it’s the result of choice […]

04.01.2026

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Federal Modernization and Beyond the Department of Government Efficiency

The Department of Government Efficiency (DOGE) is reshaping federal modernization with mandates for automation, software-defined infrastructure, and workforce optimization. Keep reading to learn how these initiatives are transforming agency efficiency and resilience.

08.19.2025

What is a “Modern Digital Experience” and Why Your Employees Expect One

To attract and retain top talent, companies must offer more than just upskilling and competitive compensation. They need to provide a strong Digital Employee Experience (DEX) that fosters top performance and innovation. Learn how º£½ÇÂÒÂ× is transforming DEX with our new Virtual Assistant, AiVA.

07.10.2025

The Real AI Revolution: What I Learned Moderating º£½ÇÂÒÂ×’s Newport Summit

What happens when you put a casino tech chief, a bank CIO, a transit IT leader, and a law firm security officer on stage to talk about AI? You get a front-row seat to the real revolution happening in the workplace! Hear from º£½ÇÂÒÂ×’s CMO, Andrew Gilman, on what our customers shared during º£½ÇÂÒÂ×’s 3rd Annual Newport Summit.

06.26.2025

Meet AiVA. The New Customer Standard for an Outstanding IT Experience 

AiVA, º£½ÇÂÒÂ×’s intelligent virtual assistant, and our new Managed DEX platform, both launched at the 3rd Annual Newport Summit. Discover the benefits of these innovations, including resolving tech issues before they escalate into tickets, providing sentiment-aware support in over 100 languages, and offering proactive, predictive IT support from the outset.

06.19.2025

Rethinking Government Modernization in the Efficiency Era

In this week’s blog by Steve Vetter, he shares how Federal agencies are faced with IT modernization challenges due to limited budgets and mandates. Eliminating tech debt enables AI-driven automation, boosting resilience, efficiency, and security for future-ready, mission-critical infrastructure. Read the first in Steve’s ongoing blog series.

06.12.2025

Cloud, On-Prem, or Hybrid? A No-Nonsense Guide for Business Leaders

As business and IT leaders face increasing pressure to deliver secure, scalable, and cost-efficient technology strategies, one question keeps surfacing: Cloud, on-prem, or hybrid? The truth is, there’s no one-size-fits-all answer—and that’s exactly why º£½ÇÂÒÂ× launched the Intelligent Cloud offering.

05.15.2025

Momentum Builds for º£½ÇÂÒÂ×’s Metropolitan Summit: A Glimpse Into the Future of Work

Momentum is building for º£½ÇÂÒÂ×’s Metropolitan Summit! Don’t miss the keynote with Brian Gonzalez, Executive in Residence for AI & the Future of Work at Jobs for the Future, and insights from some of the sharpest minds in tech. Read more and register now!

05.01.2025

º£½ÇÂÒÂ× Named Intel’s 2025 Partner of the Year for Community Impact. Powering the Future of AI Together

We’re honored to be named Intel’s 2025 Partner of the Year for Community Impact! From Baltimore’s AI PC Lab to Ohio’s AI Education Network, big things are happening—join the movement! Read this week’s blog by º£½ÇÂÒÂ×’s Chief Marketing Officer, Andrew Gilman.

04.29.2025