Blog | 11.03.2022

October eXcellerate – Simplify, Streamline, and Secure Your Cloud Contact Center Experience

Our team of experts had a blast talking about the benefits of integrating leading software from Five9 with collaboration tools from Microsoft… along with trusted support from !

If you joined our October eXcellerate webinar, “Simplify, Streamline and Secure Your Cloud Contact Center” thanks for being there.

If you weren’t able to attend, good news…

Watch Highlight Reel:

Listen to learn more about an enhanced CX Experience that provides a unified, out-of-the-box integration to ensure that back-office experts are easily accessible, so more interactions are resolved the first time.

Learn more about the unique nature of a Cloud Contact Center integration with MS Teams + Five9 including:

  • FCR tied to customer satisfaction & Net Promoter Score  
  • Agent-Expert consultation, the Five9 UC integration with Teams
  • Telephony connect offers a Five9 to Teams cloud-to-cloud integration  
  • Choosing best-of-breed, high performing & scalable solutions 
  • Manage an end-to-end solution & combine apps for a single pane-of-glass